Privacy Policy

This Privacy Policy outlines how Floramour.in (referred to as “the Site” or “we”) collects, uses, and protects your Personal Information when you visit, interact with, or make a purchase from the Site. By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.

Contact Us

If you have any questions, need additional information about our privacy practices, or wish to make a complaint, please contact us:

VORA CREATION : 
GST NO - 27AATFV4702B1Z5

ADDRESS : BASEMENT 1&2, ATLANTIC PLAZA, SENAPATI BAPAT MARG ,DADAR(W) MUMBAI-400022.

CONTACT DETAILS 
BHAVIN VORA : 9920745229
PRIYANK VORA : 9930931758

Collecting Personal Information

We collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. Additional information may be collected if you contact us for customer support. Below is an overview of the Personal Information we collect:

Device Information

  • Purpose: To ensure the Site functions optimally and to analyze Site usage for improvements.

  • Source: Automatically collected via cookies, log files, web beacons, tags, and pixels when you visit the Site.

  • Personal Information Collected: Browser version, IP address, time zone, cookie data, pages viewed, search terms, and interaction patterns.

Order Information

  • Purpose: To process your orders, manage payments, arrange shipping, communicate order updates, and mitigate fraud.

  • Source: Collected directly from you.

  • Personal Information Collected: Name, billing and shipping address, payment details, email address, and phone number.

Minors

The Site is not intended for individuals under the age of 14. We do not knowingly collect Personal Information from children. If you believe your child has provided us with Personal Information, please contact us to request its deletion.

Sharing Personal Information

We share your Personal Information with third-party service providers to facilitate our services and fulfill our contractual obligations. Examples include:

  • E-commerce Platform: We use [e.g., Shopify] to power our online store. 

  • Payment Processors: [E.g., Razorpay].

  • Compliance: Personal Information may be disclosed to comply with legal requirements, such as responding to subpoenas or protecting our rights.

Behavioral Advertising

We use your Personal Information to deliver targeted advertisements and marketing communications. Examples include:

  • Google Analytics: To understand customer behavior. Learn more here: Google’s Privacy Policy.

  • Social Media Platforms: To engage with our audience and provide relevant ads.

For more on targeted advertising, visit Network Advertising Initiative’s Educational Page.

Using Personal Information

Your Personal Information is used to:

  • Fulfill orders and provide our products/services.

  • Process payments and coordinate shipping.

  • Communicate updates, promotions, and offers.

  • Enhance your browsing experience through analytics and personalized content.

Retention of Personal Information

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law. You may request the deletion of your Personal Information at any time.

Cookies

Cookies enhance your experience on the Site by remembering your preferences and enabling essential features. We use cookies for functionality, performance, advertising, and social media purposes.

Cookie Categories:

  • Essential Cookies: Necessary for core functionalities like navigation and checkout.

  • Performance Cookies: Monitor Site performance and usage.

  • Advertising Cookies: Deliver personalized ads.

  • Social Media Cookies: Enable sharing and interaction via social platforms.

To manage cookies, adjust your browser settings or visit All About Cookies.

Do Not Track

We do not alter our data collection or usage practices in response to "Do Not Track" signals.

Your Rights

As an individual, you have the right to:

  • Access: Request a copy of the Personal Information we hold about you.

  • Correction: Request corrections to inaccurate or incomplete information.

  • Deletion: Request the deletion of your Personal Information.

  • Opt-Out: Opt-out of targeted advertising or marketing communications.

For inquiries or to exercise these rights, contact us at info@floramour.com.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with the date of the latest revision.

Last Updated: [05/02/2025]

Complaints

If you believe your rights have been violated, please contact us. If you are not satisfied with our response, you may lodge a complaint with the relevant data protection authority in your jurisdiction.